WORK EXPERIENCE

01/2019 – 03/2024 Polaris Virtusa | Irving TX
Senior UX/UI Designer (Banking, Ecommerce & Health Services)
As lead UX/UI designer I work in conjunction with the Business Analyst, Product Manager and junior UX/UI designers to build high fidelity functional prototypes based off of user stories.
With a solid grasp of user-centered design (USD), translate conceptual ideas into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
Verbally and visually provide leadership and guidance to help Scrum team achieve strategic goals set by the Product Manager.
Create sketches and low fidelity wireframes that aid in the conversations the Product Manager and Business Analyst have with the Product Owner.
Create basic logos and digital style guides.

02/2014 – 10/2018 North Texas Tollway Authority | Plano, TX
Web Content Specialist & User Interface Designer
Frequently collaborated with various levels of the company’s personnel to design & maintain numerous customer facing websites owned by the company as well as maintaining the company’s internal web site using Microsoft SharePoint, Adobe Dreamweaver and WordPress.
Custom designed multiple company customer focused html e-newsletters from scratch to production. Subscribers ranged from 40K – 1.39M.
Provided graphic design support for various print and digital assets using Adobe Creative Suite.
Skilled at using Google Analytics to create reports of the company’s numerous web sites to better understand the traffic and usage so that we could stream line content and traffic.
UX/UI assistance with traffic apps designed for both Android and iOS.

06/2012 – 12/2014 Advantage Professional Staffing | Warren, MI
Systems Administrator, UX/UI Designer – Independent Contractor (Remote)
Maintain previous employer’s (Trinity Health Systems) web site and Facebook fan page on behalf of Advantage Professional Staffing.

12/2008 – 5/2011 St Joseph Mercy Oakland Hospital | Pontiac, MI
Web Coordinator/Web Content Manager & User Experience/User Interface Designer
Under the direction of the Marketing Director and other hospital stakeholders maintained and provided leadership over fourteen hospital related web sites.
Served as Social Media Manager of hospital’s social media efforts.
Assisted in the creation of branded printed marketing assets that support digital marketing campaigns.
Using my UX/UI design skills I restructured the use and layout of hospital’s Intranet so that it was more user design focused instead of a file dumping ground.
Effectively collaborated with various levels of hospital personnel, outside   customers and community groups to design & maintain hospital web sites.
Skilled at using Adobe Analytics to create reports of the company’s numerous web sites to better understand the traffic and usage so that we could stream line content and traffic.

3/2003 – 11/2008 Michigan Works! Career Alliance, Inc. | Flint, MI
Manager of Graphic Designs & Media Services/ Marketing Manager, UX/UI Designer
Oversaw company’s Marketing department.
Daily led and directed the creation of all marketing materials (print & digital) that promoted services and community programs held at the company’s three locations using Adobe Photoshop and Adobe InDesign.
Using UX/UI user center design methods, created and maintain corporate website using Adobe Creative Suite products.
Director and editor of company’s two bi-monthly television shows.
Led and directed the monthly creation of internal company newsletter.
Designed digital presentations in PowerPoint that helped company get government funding.
Trained staff in the use of clerical and graphical software applications.

9/2000 – 10/2001 Electronic Data Systems | Troy, MI
User Interface Designer/Graphic Designer
Collaborated with subject matter experts and web designers to create user interfaces for course modules for GM Online, DigitalThink™ and Charles Schwab.
Using PowerPoint, designed marketing presentations featuring EDS Web Universities & Training.
Using UX/UI user center design methods, served as lead and sole designer for creation of England’s EDS Web Universities & Training online web site using Adobe Suite products.
Extensive design, layout and programming of various company projects.